Shipping policy

Delivery area

We deliver within Germany, to selected European countries and worldwide.

Shipping costs & delivery times

• Germany
  Free shipping
  Delivery time: 1–3 working days
• Europe
  Shipping cost: €7.95
  Delivery time: 3–5 working days
• Europe (non-EU)
  Shipping cost: €9.95
  Delivery time: 5–8 working days
• International – zone 1
  Shipping cost: €12.95
  Delivery time: 7–14 working days
• International – zone 2
  Shipping cost: €14.95
  Delivery time: 7–14 working days

The shipping cost that applies to your delivery country is shown at checkout before you complete your order.

Carrier

We ship with DHL.

Tracking

Tracking is provided for every order. You will receive the shipping details once your parcel has been dispatched.

Customs & import charges

For deliveries outside the European Union, customs duties, import taxes or other import charges may apply. These are not included in the shipping cost and are payable by the recipient.

Notes on delivery times

The delivery period begins on the day after your order is placed. Sundays and public holidays are not counted towards the delivery time. International shipments may be delayed, in particular by customs clearance.

Express shipping

Express shipping is currently not offered.

Questions about shipping

info@biveslimited.de